Customer Services
- Ordering from us:
- Ordering from Below the Salt is easy and can be done in any of the following ways:
- 1. Here online at www.belowthesalt.co.uk using any major credit card, debit card, bank transfer or Paypal account balance. We use the secure Paypal website for our card transactions – you do not need to have a Paypal account to use this feature.
- 2. By Post, simply print out our order form and send it to us with an enclosed cheque.
- Please make cheques payable to N. Watton.
- Postage & Packing:
- Postage & Packing is charged at a flat rate of £2.95 within the UK.
- If you are outside the UK please ask us for details and postage costs.
- Delivery:
- We aim to deliver your order within 7-10 working days. If an item is temporarily out of stock, we will contact you to arrange a new delivery date. If this is unsatisfactory to you, we will offer a full refund. We can deliver to your home address or an alternative address.
- Returns:
- Every item comes with our guarantee. If you are not completely satisfied with your purchase, simply return it unused, in its original packaging within 7 days by Royal Mail Registered or Special Delivery services and we will send a prompt replacement or full refund. Please note that we are unable to cover the cost of returns. Your statutary rights are unaffected.
- Colours:
- We make every effort to ensure that the colours on our website match as closely as possible the actual product. However due to variations in screen settings etc. you may find that some colours may vary.
- Sizes for T-Shirts:
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Sizes: Small Medium Large X Large XX Large 35⁄37 38⁄40 41⁄43 44⁄46 47⁄49 Measurements are in inches. Sizes are approximate and for guidance only. - Security & Privacy:
- At Below the Salt we are committed to protecting your privacy and take it very seriously. All your personal details are securely stored and we will only use the information about you lawfully (in accordance with the Data Protection Act 1998). We collect information including your name, email address, telephone number and postal address in order to respond quickly to your enquires and to provide a better service. We may also use your information to inform you of any special offers, promotions and other information that we feel may be of interest to you. However if at any stage you wish to be taken off our mailing list, just let us know.
- We do not share your details with any other organisations or individuals.
- Consent:
- By using the Below the Salt website you therefore consent to the collection and use of your personal details by us.
- Copyright:
- The images on this website are the copyright of Below the Salt and no part or image may be reproduced without prior permission.